My room is located at
Ochre Medical Centre in Garran
I am working at Ochre Medical Centre in Garran. My books are now closed to new patients.
I will continue to work Monday, Tuesday, Thursday and Friday.
Due to rising costs I am no longer offering a bulk-billed service.
Unfortunately I do not have capacity to work outside of booked appointments, and an appointment should be made for all actions including referrals, scripts or paperwork (please see below)
How to Make a Booking
The easiest way to book is online via the Ochre Garran booking website or app.
If you prefer to call and speak to the reception staff please note that the phones are very busy and you may be on hold for some time.
What kind of appointment should you book?
When booking please consider the amount of time that you may need. As a general rule, in a 15 minute appointment 2-3 issues can be addressed. Long appointments should be booked for all mental health consults, mental health care plans and reviews, and where multiple issues are on your list.
It is recommended that patients attend in person or via telehealth for results. I do not have capacity to offer results discussions outside of booked appointments.
Scripts for regular medications
Many of my patients are on medications that do not need to be changed at every visit. If your medications are stable, I am happy to do a telehealth appointment for scripts if I am your regular prescriber, and I have seen you within the last six months. This will incur a private fee with a medicare rebate available when appropriate.
Urgent Review
I offer a small number book on day appointments for urgent review. Book on day appointments are opened online in the morning, and then reception will hold a small number to triage for urgent matters.
If you are unable to get an appointment please ask to be put on our cancellation list, and we will do our best to accommodate you within a few days. The admin team work hard to manage the list and accommodate people as patient’s cancel. Alternatively, one of the other doctors who consult at the practice may also be able to see you.
After Hours Care
The Canberra After Hours Locum Service CALMS provide high quality after hours care to patient in Canberra.
New patients
My books are now closed to new patients. If you are a previous patient of mine from another clinic please email reception at Ochre Garran to go on the wait list.
I will continue to accept new patients for Focussed Psychological Strategies under a mental health care plan with referral for your GP for mild depression and anxiety. All MHCPs must be triaged before your appointment can be booked.
Dr Kerrie Aust 